The heart of any ShaComm web site project is the eCommunication system. These systems are integrated to turn your website into a powerful Marketing machine.

• Contact System (sample)- The most basic tool for every website. A contact system will allow your visitors to direct email to the proper department and will automatically add visitors to your mail list system or allow the admin to approve or deny the addition of the user to the appropriate customer list. This allows you to reach out to every active visitor of your website with your important information.
   
• Member Mailing Lists (sample) - Working hand in hand with several of our modules, this system will allow you to send targeted messages to approved prospects at any time. The system allows you to maintain a variety of targeted lists and will automatically make sure your staff complies with all anti-spam laws.
   
• Auto Response Systems - One of the basic tenants of marketing is repetitive communication. Our Auto Response system allows you to not only send the information requested, but will follow-up with your prospect on a timed basis until your prospect makes the decision to act on your offer. This type of system when used effectively is better than a "monthly newsletter" as it feeds your prospect timed "newsletters" designed to walk them through the decision process.
   
• Contests - When properly implemented contests will allow you to quickly build customer prospect lists. Contests can also be used to develop web site content that will make your website a more dynamic environment for visitors.
   
• Support Desk (sample) - Customer Service after the sale is often more important than the sale itself. Our support desk system will allow you to handle support / warranty requests, to track your staff's response and to develop better relationships with your customers. These systems can be integrated with product registration databases to create a powerful support and follow-up sale system.

Let ShaComm assist you in turning these tools into a rich online experience that will make your website work! Contact ShaComm to discuss your website project.